FAQ
How should I clean the air in/outlets of a bladeless fan?
Use a soft brush or vacuum cleaner.
Use a soft brush or vacuum cleaner.
What are the precautions of the wall-mounted installation of this product?
The product must be installed with the specific wall hook plate that comes with the product; leave at least 400mm space between the hook and the ceiling, hook and adjacent wall.
The product must be installed with the specific wall hook plate that comes with the product; leave at least 400mm space between the hook and the ceiling, hook and adjacent wall.
Do I have to clean bladeless fan?
Yes. Check the air inlet and the air outlet for free flow.Eliminate contamination such as dirt or dust particles with a soft brush.
Yes. Check the air inlet and the air outlet for free flow.Eliminate contamination such as dirt or dust particles with a soft brush.
Why my fan suddenly works when using remote control of other electrical appliance?
Other appliances may work when using remote control of this fan. This is due to the overlap of frequencies.
Other appliances may work when using remote control of this fan. This is due to the overlap of frequencies.
How can I turn on the display again after it automatically turns off?
Simply touch the display to turn it on again.
Simply touch the display to turn it on again.
Is it normal for the display to turn off when the bladeless fan is in operation?
No worries, the display is set to turn off automatically to save power. The bladeless fan is in normal operation.
No worries, the display is set to turn off automatically to save power. The bladeless fan is in normal operation.
Should I clean the filter?
DO NOT wash HEPA filter with water or any liquid. DO NOT immerse HEPA filter in water. Please change filter when the Filter Replacement Alert Indicator on the Display Panel lights up. Shop
DO NOT wash HEPA filter with water or any liquid. DO NOT immerse HEPA filter in water. Please change filter when the Filter Replacement Alert Indicator on the Display Panel lights up. Shop
Does the Fan create loud noises?
The Fan adopts silent technology and runs quietly, causing no disturbance to sleep or work.
The Fan adopts silent technology and runs quietly, causing no disturbance to sleep or work.
Where can I buy a replacement remote control?
Please contact our CS centre.
Please contact our CS centre.