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Is there any particular cookware recommended for Induction cooker?

Metal, ferromagnetic stainless steel and cast iron cookware.

How to remove the grease and stain on my Induction/Infrared Electric Ceramic Cooker?

Remove stains by wiping the surface with polishing wax and a dry cloth.

Induction Cooker stops heating during normal operation. Why?

The temperature of Induction Cooker is too high.

Why does the cooker not work when using cookware indicated “induction cooking available”?

You may try other appropriate cookware.

Can I place the induction cooker against the wall?

No. A certain space should be reserved around the hole in order to facilitate installation and use.

What should I do when the buttons of Induction/Ceramic Cooker don't respond to my push?

Please touch the buttons using the pulp of your finger instead of fingertip.

After one of the hob is turned on to high heat, the other one cannot be turned on. Why?

When one hob is operating to a certain power, the other hob will not have any power.

Does it take a long time for the induction cooker to heat up?

No. It only takes 15 minutes to heat oil up to 220°C.