How to set up the Korean Barbecue Grill before use?
Place the grill pan and oil reservoir at the correct positions and switch on the power. The oil reservoir will make a "crack" sound if correctly installed. Wait for 5 minutes for the grill pan to heat up before grilling anything to ensure fast and thorough cooking.
Place the grill pan and oil reservoir at the correct positions and switch on the power. The oil reservoir will make a "crack" sound if correctly installed. Wait for 5 minutes for the grill pan to heat up before grilling anything to ensure fast and thorough cooking.
The heating element of my Korean Barbeque Grill goes off and on again repeatedly. Is it faulty?
No, it is normal. The heating element goes off when the desired cooking temperature is reached. Once the temperature of the grill drops below the set temperature, the heating element will turn on again automatically. Please note that when the barbecue grill is heated at high temperature (over 2000C) for an extended period of time, the built-in overheat protection will be activated. User may turn off the grill for a moment. Once it is cooled down, the grill can be restarted again.
No, it is normal. The heating element goes off when the desired cooking temperature is reached. Once the temperature of the grill drops below the set temperature, the heating element will turn on again automatically. Please note that when the barbecue grill is heated at high temperature (over 2000C) for an extended period of time, the built-in overheat protection will be activated. User may turn off the grill for a moment. Once it is cooled down, the grill can be restarted again.
How does the Korean Barbeque Grill achieve the fumeless effect?
The upper heating element of Korean Barbeque Grill's prevents oil from dripping or overthrowing onto the heat source, avoiding excess fuming.
The upper heating element of Korean Barbeque Grill's prevents oil from dripping or overthrowing onto the heat source, avoiding excess fuming.
How does the Korean Barbeque Grill achieve healthy low-fat barbequing?
When heat penetrates food directly via heat penetration, convention and conduction, cooking can be done using the inherent fat content of the meat without the addition of cooking oil. Infrared heating can also force out fat inside food.
When heat penetrates food directly via heat penetration, convention and conduction, cooking can be done using the inherent fat content of the meat without the addition of cooking oil. Infrared heating can also force out fat inside food.
In case the heating element of Korean Barbecue Grill is broken, can I replace or repair it myself?
No. Do not detach any components by yourself. In the case of any product damage or breakdown, contact us and bring the product to our Repairs Centre for maintenance. We provide free check-ups and maintenace within the 1-year warranty period. Once the warranty expires, a small fee will be charged for any component replacement. Customers should never repair or replace any components by themselves. We take no responsibility for products being previously repaired by unauthorized parties.
No. Do not detach any components by yourself. In the case of any product damage or breakdown, contact us and bring the product to our Repairs Centre for maintenance. We provide free check-ups and maintenace within the 1-year warranty period. Once the warranty expires, a small fee will be charged for any component replacement. Customers should never repair or replace any components by themselves. We take no responsibility for products being previously repaired by unauthorized parties.
How do I clean the grill pan?
Clean with a damp cloth with mild detergent when the grill is still warm. If the stains have dried up, you may easily remove them by soaking the grill pan in water with mild detergent added for about 15 minutes. Then, rinse with clean water.
Clean with a damp cloth with mild detergent when the grill is still warm. If the stains have dried up, you may easily remove them by soaking the grill pan in water with mild detergent added for about 15 minutes. Then, rinse with clean water.
How do I clean the oil reservoir?
Detach the oil reservoir from the grill and remove the oil inside. Then wash the entire reservoir with mild detergent and warm water.
*The above information is for reference only. The actual answer to the question may vary depending on actual circumstances. Should you have any enquiries, please contact the Repairs & Customer Service Centre.
