Frequently Asked Questions

helpCan I hire a qualified technician to do water heater installation by myself if I know exactly which model to replace my old one?

Category: Instantaneous Water Heater
Importance: star_ratestar_ratestar_ratestar_ratestar_rate
Difficulty: star_rate

It depends on which type of water heater you are going to replace. If the type of your new water heater is the same as your old one, no question you can hire qualified technician to do installation by yourself. However, on-site sighting is necessary if your old water heater is gas-typed. Installation is allowed to process once the location and power supply status are approved by technician. For any enquiries, please inform our CS staff by sending photos of old water heater and installation site via

Can't Find the Answers you Need?

If you have other questions, please leave us the details below. We will update 'Frequently Asked Questions' as soon as possible. Please fill in the Customer Feedback Form if you have other complaints/opinions.