Frequently Asked Questions

Can I adjust the time while using preset cooking function?

Yes, you can adjust the time.

How to clear rusty stains on the Oil Collector of the Multifunctional Steam Oven?

It is limescale accumulating. To remove, soak in diluted white vinegar overnight, steam for 30 minutes and then rinse.

Search: SGV-2613

Category: Multifunctional Steam & Grill Oven

Question	Common
Usage Can I adjust the time while using preset cooking function? Yes, you can adjust the time. It is because the size of the food may need more time to cook it. So you can adjust the time to fit the size of the food while cooking. Know More
Technical Do I need to preheat the oven before cooking? It is suggested to preheat for 5 minutes before steaming/grilling. Know More
General How to clear rusty stains on the Oil Collector of the Multifunctional Steam Oven? The oil collector has not become rusty. It is just that limescale has accumulated on the oil collector. In order to prevent the formation of limescale, put only filtered or distilled water in the water tank. Please avoid using tap water. To remove limescale, soak the oil collector in diluted white vinegar overnight. Then steam it in the Steam Oven for 30 minutes and rinse with water. Know More
General What is the best way to clean the Multifunctional Steam Oven? Clean the oil collector with water and washing up liquid. You can also put a few lemon slices into the oven, select "Steam" or "Sterilization" and activate the steam oven for 10-15 minutes. This can soften the stains and make cleaning easier. Know More
General Why do I steam the food for a long time but the food is still not ready? The best way to steam food is cooking it with steamer rack. It is because the steam is generated from the bottom part of the oven. With the steamer rack, it helps steaming the food easily. Know More
Usage Is there anything I have to pay attention to after using the Multifunctional Steam Oven? In order to prevent rust and mold, keep the oven door open for a while to let condensed water evaporate. Also, wipe the drip tray with a dry cloth. Know More

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