Frequently Asked Questions

It is safe to operate this product continuously for a long period of time. However, do not turn it on for a long time if it is unattended. Also, do not expose young children directly to the airflow outlet for an extended time.

Wipe the surface with a soft cloth. If the surface is too dirty, wipe with a mixture of water below 50°C and neutral detergent. Let it air-dry. Attention: Do not clean the appliance with chemicals such as petrol, thinner and diluents or the surface can be blemished.

No. You need a power supply from an outlet.

Make sure the appliance has cooled down and dried properly before packing it for storage. Activate the cooling fan for 1-3 minutes to cool down the heater before powering off. Store it in a dry and ventilated place.

Wipe the surface with a soft cloth. If the surface is too dirty, wipe with a mixture of water below 50°C and neutral detergent. Let it air-dry. Attention: Do not clean the appliance with chemicals such as petrol, thinner and diluents or the surface can be blemished.

No need. Just take it out when dust accumulates, brush clean and install it back.

The Bathroom Heater can blow dry towels with its heat outlet. Dryer fabrics make it harder for germs and moulds to grow and for odours to develop, thus inhibiting microbial growth.

It is safe to operate this product continuously for a long period of time. However, do not turn it on for a long time if it is unattended. Also, do not expose young children directly to the airflow outlet for an extended time.

You can use the detachable metal frame to hang or dry towels or small clothes, but it can't replace a real clothes dryer.

The cord is 160cm long. The Heater also comes with a IR remote control, so it's easy to place and operate in most locations.

Drill two 6 mm-holes (29 mm in depth) on the wall. The distance between them should be 74 mm. Insert the screw plugs into the holes. Then, insert the screws through the wall hook and then the screw plugs. Tighten the screws. Finally, attach the appliance onto the hook. If you would like to have your bathroom heater be installed by a technician, please contact our customer service team. Attention: The power cord of the Portable Bathroom Heater cannot be extended.

Insert the ends of the metal rail into the slots located on the two sides of the air vent, then pull gently while wriggling until it is securely fixed. Gently push while wriggling the metal rail to de

If the heater has been in operation for long hours, if the heating element overheats, or when it is tripped over, it may stop operation. Please refer to the manual of specific models for details. You may also see if the power cable has loosened.

The appliance is designed with an anti-tipover switch. When the appliance is tilted, the base deviates from ground or is placed on an uneven surface, the switch will pop out and cut off electricity connection for safety. To bring it back to operation, place the appliance on a flat surface and push the switch back to its original position