Frequently Asked Questions

helpIn case the heating element of Korean Barbecue Grill is broken, can I replace or repair it myself?

Category: Korean Barbecue Grill
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No. Do not detach any components by yourself. In the case of any product damage or breakdown, contact us and bring the product to our Repairs Centre for maintenance. We provide free check-ups and maintenace within the 1-year warranty period. Once the warranty expires, a small fee will be charged for any component replacement. Customers should never repair or replace any components by themselves. We take no responsibility for products being previously repaired by unauthorized parties.

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