Frequently Asked Questions

helpThe processor does not operate smoothly after a short time of use, why?

Category: Food Processor
Product: PRO-10S PRO-11 (LX) PRO-L10 PRO-6SS PRO-12S PRO-9S PRO-M1 PHD-100 PRO-ZD801 PRO-11 (TM) PRO-15 PRO-16 PRO-V10 PRO-P10
Importance: star_ratestar_ratestar_ratestar_rate
Difficulty: star_ratestar_ratestar_ratestar_rate

Generally, it caused by the loss of lubricating oil in ball bearing of blade. If you often immerse Blender Jar in water or have not wipe and air dry (place Blender Jar horizontally) after cleaning, the lubricating oil will gradually lost as oil is lighter than water. The unsmooth operation will then damage the seal ring and lead to a leakage.

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