To protect customers' health and ensure a safe shopping environment, German Pool has acquired professional contractor to thoroughly disinfect and safeguard call our premises, including our Causeway Bay Fashion Walk Lifestyle Flagship Store, To Kwa Wan Showroom, Megabox Showroom, Kowloon Bay Customer Service Centre and all our offices, with BR Shield Biostatic Surface Protection. BR Shield is a durable and long-lasting chemically bonded residual antimicrobial coating, which is a highly efficient disinfection agent proven to provide 99.99% reduction in pathogens.

Epidemic Prevention Measures in Showrooms

To ensure the utmost safety of customers, we implement a series of epidemic prevention measures at our showrooms and service centre

• All staff have been vaccinated.
• All staff have had regular Rapid Antigen Tests for COVID-19.
• All staff are equipped with personal air purifier and are regularly disinfected.
• The showrooms are equipped with air purification equipment that meets the "FEHD Specifications".
• The showrooms are equipped with natural electrolytic sterilizer for staff and customers' use.
• We have increased the frequency of cleaning and disinfecting all surfaces on our premises.
• The showrooms have been fully disinfected with AquaProTech by a professional contractor.
• The showrooms have been sprayed with long-lasting BR Shield antibacterial coating by a professional contractor.
• Signage will be prominently displayed in the showrooms to advise on epidemic prevention measures.
• All customers must take their body temperature before entrance, and those with body temperature over 37.5°C will be declined.
• All customers must keep their protective masks on at all times..

At the same time, all German Pool Showrooms and Customer Serive Centre are armed with the latest and most efficient series of anti-Covid products, including UVC Air Purifier Mist Heater & Fan EFB-P35HM、 3-in-1 SlimTower Air Purifier Heater & Fan EFB-P20H, UVC Air Purifier Heater & Fan EFB-PCTH, UVC Plasma Air Purifier Fan EFB-PC30 and Plasma Air Purifier Fan EFB-PCT2, capturing PM2.5 particulates and purifying airborne pollutants round the clock for the sake of our customers and staff.