Frequently Asked Questions

Water droplets are found in the cavity of the Built-In Oven, is it normal?

You may find condensation in the oven cavity and between the layers of glass on the oven door. This is not a defect and does not require a repair.

Category: Oven

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General My new oven has an odour. Is it normal? How to remove it? When the oven is used for the first time, insulation materials or heating elements may release an odour. It is a normal phenomenon. To eliminate the odour, adjust the cook temperature to 250°C and let the oven run for 45 minutes with its door open. Know More
Feature How many types of food can be cooked in the built-in oven at the same time? The built-in oven has an 82 L extra-large capacity and a 5-tier design that can be freely adjusted to fit in different types of food such as large poultry and other dishes, allowing you to cook for 8-10 people in one go. Know More
Technical Do I need to preheat the oven before cooking? Yes, it is suggested that preheat the oven for 5 minutes before cooking. Know More
Usage Can I adjust the time while using preset cooking function? Yes, although the preset time is set, it can be modified to suit the size of the food and the time can be increased or decreased midway through the cooking process. Know More
Safty Water droplets are found in the cavity of the Built-In Oven, is it normal? You may find condensation in the oven cavity and between the layers of glass on the oven door. This is not a defect and does not require a repair. Steam and condensation is a natural by-product of cooking any food with high water content, such as frozen food. Do not leave food in the oven for an extended time after cooking. Also, use a container with lid can reduce the formation of condensation. Know More

Question	Question	Video	Picture	Common
General	My new oven has an odour. Is it normal? How to remove it? When the oven is used for the first time, insulation materials or heating elements may release an odour. It is a normal phenomenon. To eliminate the odour, adjust the cook temperature to 250°C and let the oven run for 45 minutes with its door open. Know More
Feature	How many types of food can be cooked in the built-in oven at the same time? The built-in oven has an 82 L extra-large capacity and a 5-tier design that can be freely adjusted to fit in different types of food such as large poultry and other dishes, allowing you to cook for 8-10 people in one go. Know More
Technical	Do I need to preheat the oven before cooking? Yes, it is suggested that preheat the oven for 5 minutes before cooking. Know More
Usage	Can I adjust the time while using preset cooking function? Yes, although the preset time is set, it can be modified to suit the size of the food and the time can be increased or decreased midway through the cooking process. Know More
Safty	Water droplets are found in the cavity of the Built-In Oven, is it normal? You may find condensation in the oven cavity and between the layers of glass on the oven door. This is not a defect and does not require a repair. Steam and condensation is a natural by-product of cooking any food with high water content, such as frozen food. Do not leave food in the oven for an extended time after cooking. Also, use a container with lid can reduce the formation of condensation. Know More

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