Frequently Asked Questions

Category: Pest Control

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General How to achieve the best mosquito trapping effect? Use the product for more than 48 hours and do not open the box frequently to prevent mosquitoes from escaping. Know More
General Are there any precautions if the Mosquito Trap is in use at home? When using the product, please try to turn off or reduce the light in the trapping area, avoid other light source interference (such as fluorescent lamp, TV, light outside the window, etc.), avoid direct blowing of strong airflow (such as fans, air conditioning, etc.) to the product, and the use effect is better in an enclosed space in the absence of man. Know More
General What is the coverage area of the Mosquito Trap? The recommended applicable area is 5-10 square meters. Know More
General Can I use the Mosquito Trap outdoors? Yes. The Mosquito Trap is USB-powered and works anywhere with a power bank or any USB outlet such as car, TV or computer connected. You can use it in roofs, gardens, office and cars, as well as outdoor settings like camping, picnic and BBQ to keep mosquitoes away. Know More
General How to reattach the escape-proof grid after cleaning? Place the product upside down on a table, and reattach the grid by pushing it back into place. Know More
General Can I clean the Mosquito Trap under running water? Do not clean the Mosquito Trap under running water, wipe with a dry cloth. Know More
General Do UV mosquito traps or mosquito lamps only attract mosquitoes? Not all insects respond to UV light in the same way. In addition to mosquitoes, flying ants, moths, and houseflies are also commonly attracted to ultraviolet light. To achieve the best mosquito control results, users should choose a device that suits their needs and usage environment, and follow the instructions carefully. German Pool’s mosquito trap series includes models for indoor, outdoor, and dual-use settings, with added features such as fans, lighting, and speakers—offering a thoughtful and versatile solution for every household. Know More
General Can mosquito traps or mosquito lamps be brought on a plane? Most mosquito traps on the market are equipped with batteries. According to the regulations of most airlines, devices with battery capacities not exceeding 100Wh (approximately 20,000mAh) are generally allowed on board and should be placed in carry-on luggage to avoid accidental damage. However, specific requirements or restrictions may vary by country and airline. Passengers are advised to check with their airline prior to departure to ensure compliance with the latest policies and safety regulations. Know More
General Are mosquito traps and zappers odorless and free of insecticides? Yes. The mosquito traps and zappers are equipped with a high-efficiency adhesive pad made from a natural, insecticide-free formula. It is completely odorless and safe to use. Once mosquitoes are drawn into the device, they are firmly trapped by the adhesive, preventing escape. They then dehydrate and die naturally through air drying—no chemical agents required. It’s a safe and eco-friendly solution to protect you and your family. Know More
General The Auto mode is on, but why is the light sensor insensitive? Check if the light sensor (on the top) is covered by other objects. If yes, remove the object. Know More
General Why is the LED lure lamp not lighting? It may be caused by damage in LED lure lamp or circuit board or bad connection of cables. Please contact Customer Service & Repair Centre. Know More
Safty Is the Mosquito Trap suitable for homes with pregnant women, children or pets? Yes. Unlike traditional electric zappers or chemical coils, the Mosquito Trap kills mosquitoes by naturally drying them out, and does not emit any odour, radiation or toxic chemicals. Perfectly safe for families with pregnant women, children or pets. Know More

Question	Question	Video	Picture	Common
General	How to achieve the best mosquito trapping effect? Use the product for more than 48 hours and do not open the box frequently to prevent mosquitoes from escaping. Know More
General	Are there any precautions if the Mosquito Trap is in use at home? When using the product, please try to turn off or reduce the light in the trapping area, avoid other light source interference (such as fluorescent lamp, TV, light outside the window, etc.), avoid direct blowing of strong airflow (such as fans, air conditioning, etc.) to the product, and the use effect is better in an enclosed space in the absence of man. Know More
General	What is the coverage area of the Mosquito Trap? The recommended applicable area is 5-10 square meters. Know More
General	Can I use the Mosquito Trap outdoors? Yes. The Mosquito Trap is USB-powered and works anywhere with a power bank or any USB outlet such as car, TV or computer connected. You can use it in roofs, gardens, office and cars, as well as outdoor settings like camping, picnic and BBQ to keep mosquitoes away. Know More
General	How to reattach the escape-proof grid after cleaning? Place the product upside down on a table, and reattach the grid by pushing it back into place. Know More
General	Can I clean the Mosquito Trap under running water? Do not clean the Mosquito Trap under running water, wipe with a dry cloth. Know More
General	Do UV mosquito traps or mosquito lamps only attract mosquitoes? Not all insects respond to UV light in the same way. In addition to mosquitoes, flying ants, moths, and houseflies are also commonly attracted to ultraviolet light. To achieve the best mosquito control results, users should choose a device that suits their needs and usage environment, and follow the instructions carefully. German Pool’s mosquito trap series includes models for indoor, outdoor, and dual-use settings, with added features such as fans, lighting, and speakers—offering a thoughtful and versatile solution for every household. Know More
General	Can mosquito traps or mosquito lamps be brought on a plane? Most mosquito traps on the market are equipped with batteries. According to the regulations of most airlines, devices with battery capacities not exceeding 100Wh (approximately 20,000mAh) are generally allowed on board and should be placed in carry-on luggage to avoid accidental damage. However, specific requirements or restrictions may vary by country and airline. Passengers are advised to check with their airline prior to departure to ensure compliance with the latest policies and safety regulations. Know More
General	Are mosquito traps and zappers odorless and free of insecticides? Yes. The mosquito traps and zappers are equipped with a high-efficiency adhesive pad made from a natural, insecticide-free formula. It is completely odorless and safe to use. Once mosquitoes are drawn into the device, they are firmly trapped by the adhesive, preventing escape. They then dehydrate and die naturally through air drying—no chemical agents required. It’s a safe and eco-friendly solution to protect you and your family. Know More
General	The Auto mode is on, but why is the light sensor insensitive? Check if the light sensor (on the top) is covered by other objects. If yes, remove the object. Know More
General	Why is the LED lure lamp not lighting? It may be caused by damage in LED lure lamp or circuit board or bad connection of cables. Please contact Customer Service & Repair Centre. Know More
Safty	Is the Mosquito Trap suitable for homes with pregnant women, children or pets? Yes. Unlike traditional electric zappers or chemical coils, the Mosquito Trap kills mosquitoes by naturally drying them out, and does not emit any odour, radiation or toxic chemicals. Perfectly safe for families with pregnant women, children or pets. Know More

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