Frequently Asked Questions

helpThere is leakage from my Storage Water Heater (Central System). How to fix it?

Category: Central Water Heater
Importance: star_ratestar_ratestar_ratestar_ratestar_rate
Difficulty: star_rate

Check the location of leakage. If water is dripping from Pressure & Temperature Relief Valve (PTV):
1. It's normal as PTV is releasing pressure and temperature.
2. If water dripping from PTV is more frequent than usual, it is suggested to set temperature at a lower level (between 2 & 3). If there is no improvement, contact us for an inspection.
3. If water dripping from PTV is in large amount and at faster speed, inspection is needed as the water supply pressure and

Can't Find the Answers you Need?

If you have other questions, please leave us the details below. We will update 'Frequently Asked Questions' as soon as possible. Please fill in the Customer Feedback Form if you have other complaints/opinions.