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General
Can I cook directly on the cooktop surface?
Do not cook directly on the cooktop surface. Use appropriate cookware for cooking. |
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General
Is there any particular cookware recommended for ceramic cooker?
The ceramic cooker heats any cookware with a flat base. Regardless of the material of cooking utensil, as long as it is heat resistant, it can be used with the ceramic cooker. |
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General
Can I heat pots and pans with the ceramic cooker for long periods?
Do not heat empty pots and pans for long periods. Put in food soon after pre-heat, or turn off the power if you are not ready for cooking yet. |
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General
Can I unplug the product immediately after use?
Do not unplug the product immediately after use. Wait until the built-in fan finishes heat dissipation. |
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General
What sizes of pots and pans can be used with the free-standing ceramic cookers?
Free-standing ceramic cookers (GID-RS22T/GID-RS32T) can be used with pots and pans of diameter below 22.5cm. |
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Technical
When my Ceramic Cooker (GID-AS28T) operates, the heating ring goes off and goes on again repeatedly. Is the heating element out of order?
This is a normal phenomenon. The heating ring goes off when the desired cooking temperature is reached. Once the temperature drops below the set temperature, the heating ring will turn on again automatically.
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| Question
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Question
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Video | Picture | Common |
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General
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Can I cook directly on the cooktop surface?
Do not cook directly on the cooktop surface. Use appropriate cookware for cooking. |
star_ratestar_ratestar_ratestar_ratestar_rate
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||
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General
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Is there any particular cookware recommended for ceramic cooker?
The ceramic cooker heats any cookware with a flat base. Regardless of the material of cooking utensil, as long as it is heat resistant, it can be used with the ceramic cooker. |
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star_ratestar_ratestar_ratestar_rate
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General
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Can I heat pots and pans with the ceramic cooker for long periods?
Do not heat empty pots and pans for long periods. Put in food soon after pre-heat, or turn off the power if you are not ready for cooking yet. |
star_ratestar_ratestar_ratestar_rate
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General
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Can I unplug the product immediately after use?
Do not unplug the product immediately after use. Wait until the built-in fan finishes heat dissipation. |
star_ratestar_ratestar_ratestar_rate
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General
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What sizes of pots and pans can be used with the free-standing ceramic cookers?
Free-standing ceramic cookers (GID-RS22T/GID-RS32T) can be used with pots and pans of diameter below 22.5cm. |
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Technical
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When my Ceramic Cooker (GID-AS28T) operates, the heating ring goes off and goes on again repeatedly. Is the heating element out of order?
This is a normal phenomenon. The heating ring goes off when the desired cooking temperature is reached. Once the temperature drops below the set temperature, the heating ring will turn on again automatically.
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If you have other questions, please leave us the details below. We will update 'Frequently Asked Questions' as soon as possible. Please fill in the Customer Feedback Form if you have other complaints/opinions.
Thank you for your question. If suitable, your question will be answered in 'Frequently Asked Questions' shortly.