FAQ
If the water quality indicator is green, does that mean the content is absolutely safe to drink?
A green indicator icon only indicates low TDS level. Pollutants such as bacteria and viruses may be present.
A green indicator icon only indicates low TDS level. Pollutants such as bacteria and viruses may be present.
How good is the heat insulation in the Smart Vacuum Bottle? Any data for reference?
Keeping 95°C hot water in the bottle returns an 85°C content after six hours.
Keeping 95°C hot water in the bottle returns an 85°C content after six hours.
Can the Smart Vacuum Bottle sterilise content?
It only inspects water quality. Click ‘Know More’ for a model with sterilisation function.
It only inspects water quality. Click ‘Know More’ for a model with sterilisation function.
Will the reading be affected if coffee or tea is put into the Smart Vacuum Bottle?
Coffee or tea does not affect TDC reading.
Coffee or tea does not affect TDC reading.
What should I do after the battery in the cap is depleted?
You may contact our Repairs & Customer Service Centre for a service session.
You may contact our Repairs & Customer Service Centre for a service session.
Can I put carbonated drinks into the vacuum bottle?
We do not recommend acidic drinks inside. Examples are soft drinks and beer.
We do not recommend acidic drinks inside. Examples are soft drinks and beer.