Frequently Asked Questions

Question	Common
General What is the correct temperature for storing wine? The recommended long-term storage temperature is between 12 and 14 degrees Celsius, depending on the type of wine and personal preference. The most important thing is to keep the temperature of the wine stable. Know More
General Why is the cellar door surface dewed? This could be due to cellar door opened too frequently or too long, humid external environment or cellar temperature set too low. Simply wipe down with dry soft cloth and make suitable adjustments. Know More
Feature What is the difference between storing wines in a wine cellar and in a fridge? Traditional refrigerators have a large temperature difference and is difficult to maintain a constant temperature. The smell and low humidity in the refrigerator make it unsuitable for storage of wines. The wine cabinet is stable and shockproof, and can accurately control the temperature of the wine. Know More
Technical How should I clean the Wine Cellar? To clean the product, unplug the product and empty the cellar. Clean the interior cavity of the product with soft cloth or sponge moistened with clean water or soap liquid (or any other non-corrosive neutral cleanser). DO NOT clean the product with organic solvent, alkaline detergent, hot water, washing powder or acid and the like. The product interior should be thoroughly cleaned every year. Know More