Please first unpair the circulator with the orginial device, by opening the Sous Vide app, select Settings and then Unpair Device.
Then, connect the circulator with another device following the steps in the video, and login your existing account to the Sous Vide app.
If you have other questions, please leave us the details below. We will update 'Frequently Asked Questions' as soon as possible. Please fill in the Customer Feedback Form if you have other complaints/opinions.