Please check if the water tank is empty. If it is, fill it with water.
Also, make sure the correct capsule adaptor is chosen for the corresponding type of coffee, or else the coffee maker will not operate.
Inserting the coffee adaptors upside down may damage the coffee maker as well, causing the appliance to stop producing coffee. Please bring the coffee maker to the Customer Service & Repairs Centre for inspection.
If you have other questions, please leave us the details below. We will update 'Frequently Asked Questions' as soon as possible. Please fill in the Customer Feedback Form if you have other complaints/opinions.