Frequently Asked Questions

helpWhy do I find no oil in the oil collection cups but on the edges of the Range Hood panel?

Category: Range Hood
Product: GPR-903 TOT-623 GPR-GY900L RHS GPR-DL900L GPR-I900L/I1200L GPR-S700L/S900L TOT-723/923 TOT-623-823 GPR-A900/S RHM (428S) RHM (328S) RHM-L428S WRZ-723 WRZ-723/923 TOT-723 TOT-923 GPR-W900 GPR-W700 GPR-SY900 GPR-S900 GPR-S700/S900 GPR-Q900 GPR-M900V4 GPR-G900/GS GPR-C900/GS GPR-T150 RDC XRZ-723/923 RDC-SC RDS RDC-S DCR-SC RSS RHZ
Technical
Importance: star_ratestar_ratestar_ratestar_rate
Difficulty: star_rate
Answer:
This indicates a potential installation issue, as the range hood needs a slight tilt for oil to flow into the cup (there are black rubber spacers on each side at the bottom back wall-mount position to make the front slightly tilt upward after installation). If this occurs, please have a technician reinstall it. (You can use an object about 10mm thick as a temporary substitute for the spacers.)

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