Frequently Asked Questions

helpIs it normal if the moisture-absorbing beads inside the Reusable Dehumidifier Box are green (indicating they are fully saturated with moisture) right after opening the package?

Category: Dehumidifier
Product: DHS-105
General
Importance: star_ratestar_ratestar_ratestar_rate
Difficulty: star_rate
Answer:
Yes, this is completely normal. The Reusable Dehumidifier Box still absorbs ambient moisture even after being packaged at the factory. Before your first use, please place the Reusable Dehumidifier Box on top of the main unit to heat and dry it.

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