One of the causes is that the power cable is not connected properly. To solve this, adjust the plug and re-connect the power. Please also check whether the full tank indicator is lit up or not. The dehumidifier will also stop working when ambient temperature rises above 40°C, as part of the device's safety mechanism.
If you have other questions, please leave us the details below. We will update 'Frequently Asked Questions' as soon as possible. Please fill in the Customer Feedback Form if you have other complaints/opinions.