Within 10 days of purchase of any German Pool product, please return warranty registration card or fill out the online registration form here.

If you encounter any problem with our products or need to schedule a repair appointment with us, please contact our Repairs Team. We are happy to assist you.

8/F, China Travel (Cargo) Logistics Centre, 1 Cheong Tung Road,
Hung Hom, Kowloon, Hong Kong
Email:

Small Appliances (Walk-in)
Tel: +852 2215 4582    Fax: +852 2355 7100
Hours: Mon to Sat 9AM to 6PM; Closed on Sundays and statutory holidays

Large Appliances (On-Site, By Appointment)
Tel: +852 2333 6249    Fax: +852 2356 9798
Hours: Mon to Fri 9AM to 5:30PM; Sat 9AM to 1PM; closed on Sundays and Public Holidays

If you have any comments regarding our services or products, please contact our Customer Support Team. We welcome and value your opinions.

Rm 2-4, Upper G/F, 116 Ma Tau Kok Rd, Newport Centre,
Tokwawan, Kowloon, Hong Kong
Email:
Tel.: +852 2333 6249
Fax: +852 2356 9798

Hours:
Monday to Friday 9AM to 5:30PM
Saturday 9AM to 1PM
(Closed on Sundays and Public Holidays)