Within 10 days of purchase of any German Pool product, please return warranty registration card or fill out the online registration form here.

If you encounter any problem with our products or need to schedule a repair appointment with us, please contact our Repairs Team. We are happy to assist you.

No. 15, Mok Cheong Street, Kai It Industrial Building, 2/F,
Tokwawan, Kowloon, Hong Kong (Map)
Small Appliances Tel.: +852 2215 4582 (Walk-in)
Large Appliances Tel.: +852 2333 6249 (By Appointment)
Fax: +852 2356 9798
Email:

Hours:
Small Appliances - Mon to Sat 9AM to 6PM
Large Appliances - Mon to Fri 9AM to 5:30PM; Sat 9AM to 1PM
(Closed on Sundays and Public Holidays)

If you have any comments regarding our services or products, please contact our Customer Support Team. We welcome and value your opinions.

Rm 2-4, Upper G/F, 116 Ma Tau Kok Rd, Newport Centre,
Tokwawan, Kowloon, Hong Kong (Map)
Tel.: +852 2333 6249
Fax: +852 2356 9798
Email:

Hours:
Monday to Friday 9AM to 5:30PM
Saturday 9AM to 1PM
(Closed on Sundays and Public Holidays)