Frequently Asked Questions

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Why does the food inside Ultimate Rice Cooker not seem to be fully cooked after the timer has counte

After the timer finishes counting down, the Floater device on the cooker lid does not rise up (i.e. the lid can be opened immediately). That means there is not enough time for the food to be cooked by internal pressure. This maybe due to insufficient food
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I cannot open the lid after the time counts down to

No, it is normal that the cooker lid remains locked immediately after cooking finishes. Please wait until the internal pressure is fully released (see user's manual for details) before you remove the cooker lid.
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The Ultimate Rice Cooker doesn't start after I set the function and time. Why?

The Ultimate Rice Cooker will heat up to increase pressure. Timer will start to count down when the floater lift up and "P" shown on digital display.
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What should I be aware of before using my new Ultimate Rice Cooker for the first time?

Rinse and pat dry the inner pot before using for the first time. Grease the surface with cooking oil (except butter and lard) and let it sit overnight. Clean the inner pot thoroughly afterwards. This procedure is to be done only once. It helps prevent food from sticking.
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What type of utensils shall I use when cooking with the Ultimate Rice Cooker? Can I use metal utensils?

Go for spatulas made of heat-resistant silicone, plastic or wood. Avoid using metal or sharp utensils to protect the non-stick coating.
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Search: URC-26

Category: Ultimate Rice Cooker

Question Common
Recipe
What kind of food can the Ultimate Rice Cooker make?
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Usage
There are steams coming out through the cooker lid, what is wrong? How do you fix it?
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Usage
Why does the food inside Ultimate Rice Cooker not seem to be fully cooked after the timer has counte
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Usage
I cannot open the lid after the time counts down to
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Usage
The Ultimate Rice Cooker doesn't start after I set the function and time. Why?
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Usage
What should I be aware of before using my new Ultimate Rice Cooker for the first time?
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Recipe
Can I make Lunar New Year pastries, such as water chestnut puddings, with the Ultimate Rice Cooker?
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Can I use Ultimate Rice Cooker to make Chinese radish cake?
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When cooking in high heat with the Ultimate Rice Cooker, is there anything I need to know?
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Recipe
What type of utensils shall I use when cooking with the Ultimate Rice Cooker? Can I use metal utensils?
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Usage
Sometimes I cannot close the cooker lid. Why?
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There are steams coming out through the pressure relief valve (PRV), why?
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How the adjust the cook time when using Ultimate Rice Cooker?
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For: Ultimate Rice Cooker

Question Common
Feature
What is the difference between URC-14/16/18 and URC-24/26/28?
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