Frequently Asked Questions

What is the best way to clean and maintain the Portable Bathroom Heater?

Wipe the surface with a soft cloth. If the surface is too dirty, wipe with a mixture of water below 50°C and neutral detergent. Let it air-dry. Attention: Do not clean the appliance with chemicals such as petrol, thinner and diluents or the surface can be blemished.

Why does the heater go on and off?

When the appliance is tilted, the switch will pop out and cut off electricity connection for safety.

Search: HTW-320WT

Category: Heater / Radiator

Question	Common
Safty What is the maximum time the heater can operate? It is safe to operate this product continuously for a long period of time. However, do not turn it on for a long time if it is unattended. Also, do not expose young children directly to the airflow outlet for an extended time. Know More
General What is the best way to clean and maintain the heater? Wipe the surface with a soft cloth. If the surface is too dirty, wipe with a mixture of water below 50°C and neutral detergent. Let it air-dry. Attention: Do not clean the appliance with chemicals such as petrol, thinner and diluents or the surface can be blemished. Know More
Usage Can this heater run standalone, without a power connection? No. You need a power supply from an outlet. Know More

For: Portable Bathroom Heater (White)

Question	Common
General What is IP23 rating? IP (Ingress Protection) is the international rating for protection against dust and water. 2 means protection against objects with diameter larger than 12.5 mm; 3 means protection against spraying water for 5 minutes. Know More
General What is the best way to clean and maintain the Portable Bathroom Heater? Wipe the surface with a soft cloth. If the surface is too dirty, wipe with a mixture of water below 50°C and neutral detergent. Let it air-dry. Attention: Do not clean the appliance with chemicals such as petrol, thinner and diluents or the surface can be blemished. Know More
General Is the Bathroom Heater capable of sanitising towels or small garments? The Bathroom Heater can blow dry towels with its heat outlet. Dryer fabrics make it harder for germs and moulds to grow and for odours to develop, thus inhibiting microbial growth. Know More
General Does the dust-proof filter of the Bathroom Heater need to be replaced? No need. Just take it out when dust accumulates, brush clean and install it back. Know More
General What is the maximum time the Portable Bathroom Heater can operate? It is safe to operate this product continuously for a long period of time. However, do not turn it on for a long time if it is unattended. Also, do not expose young children directly to the airflow outlet for an extended time. Know More
General Can I use Portable Bathroom Heater to replace clothes dryer? You can use the detachable metal frame to hang or dry towels or small clothes, but it can't replace a real clothes dryer. Know More
Feature What are the main differences between Portable Bathroom Heaters HTW-320 and HTW-220? HTW-320 is based on the best-selling HTW-220, which has been improved and optimized. Besides using all new upgraded internal components, it also updated its appearance and offered 3 colours for your choice. Know More
Usage Why does the heater stop operation? If the heater has been in operation for long hours, if the heating element overheats, or when it is tripped over, it may stop operation. Please refer to the manual of specific models for details. You may also see if the power cable has loosened. Know More
Usage Why does the heater go on and off? The appliance is designed with an anti-tipover switch. When the appliance is tilted, the base deviates from ground or is placed on an uneven surface, the switch will pop out and cut off electricity connection for safety. To bring it back to operation, place the appliance on a flat surface and push the switch back to its original position Know More

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