Frequently Asked Questions

How to make crispy roasted pork with the Halogen Cooking Pot?

Scald the pork belly in boiling water and marinate with sea salt for 2 hours. Pierce holes on the skin with a fork. Put the pork, skin-side down, onto the Low Rack inside the Halogen Pot. Roast at 260℃ for 15 minutes, then flip and roast skin-side up for 30 minutes more.

Why doesn't the heating element light up? Does it need to be repaired?

Either the heating element is broken or the circuit board is out of order. Bring the Halogen Cooking Pot to our Repairs & Customer Service Centre for inspection.

My Halogen Cooking Pot is out of order. What should I do?

Please check if the plug is secured and whether the lid is properly closed. If it is confirmed that the Halogen Pot is out of order, please bring the unit to the Repairs & Customer Service Centre. Free inspection and repair service will be provided within the warranty period. Parts for replacement will be charged after the warranty period has expired. Attention: It is unnecessary to bring the glass container along with the unit body for inspection or repair if the glass container is in good condition.

Can I use my Halogen Cooking Pot bought in Hong Kong in foreign countries?

It depends on the voltage of different countries. The voltage in Hong Kong is 220V. Halogen Cooking Pots bought in Hong Kong can also be used in the United Kingdom, Malaysia, Singapore and Macau. Voltage converters should be applied when using the Halogen Pot in Mainland China and Australia. In America, Canada and Taiwan, only the 110V model can be used. The 110V model can be purchased at our showrooms and the e-store (http://www.germanpoolstore.com/).

What is the operation principle of Halogen Cooking Pot? Does it release radiation?

The Halogen Cooking Pot generates waves of infrared light in order to heat up the air inside the heating chamber. The fan then circulates the heated air throughout the chamber to evenly cook the contents inside the container through convective heat transfer, or convection. Food can be cooked within a very short time. The Halogen Cooking Pot does NOT release radiation, so it is safer than microwave oven.

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Category: Halogen Cooking Pot

Question Common
Recipe
How to make roasted nuts with the Halogen Cooking Pot?
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Usage
The fan keeps running even after cooking is finished and the heating element goes out. What is going
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Usage
When I bake cakes with the Halogen Cooking Pot, the fan is too strong, making the surface of the cake uneven. How can I solve the problem?
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Feature
Am I not allowed to use any metal containers with Halogen Cooking Pot, just like any other microwave
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Recipe
How to stew with the Halogen Cooking Pot?
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How to make chicken wings with the Halogen Cooking Pot?
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Recipe
How to make crispy roasted pork with the Halogen Cooking Pot?
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How to bake a sponge cake with the Halogen Cooking Pot?
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How to make dehydrated vegetables with the Halogen Cooking Pot?
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How to make roasted sweet potatoes with the Halogen Cooking Pot?
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Recipe
Can I bake a cake weighing 1lb or above with the Halogen Cooking Pot?
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Recipe
How to make sweet and sour pork with the Halogen Cooking Pot?
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Usage
How do I clean the fan casing, fan blades and internal board under the fan?
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Usage
The Halogen Cooking Pot can be used as an ordinary oven, but can I adjust the temperature according to recipes designated for ordinary ovens?
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Usage
Can I defrost frozen food with the Halogen Cooking Pot?
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Technical
In case the heating element or fan of the Halogen Cooking Pot is out of order, can I disassemble them for maintenance or replacement by myself?
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Technical
Why doesn't the heating element light up? Does it need to be repaired?
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General
My Halogen Cooking Pot is out of order. What should I do?
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General
Can the Casserole Pot be used for making soup?
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General
Can I use my Halogen Cooking Pot bought in Hong Kong in foreign countries?
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General
Can I remove the glass container and accessories of the Halogen Pot, so I can clean them?
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Recipe
How to make Gillette Pork Chop with the Halogen Cooking Pot?
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Recipe
Is the Halogen Cooking Pot an air fryer?
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Usage
When I turn on the Halogen Cooking Pot for a while, the heating element goes off and goes on again r
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Technical
What is the operation principle of Halogen Cooking Pot? Does it release radiation?
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Technical
There are little bubbles appear on the Glass Pot. Is it normal?
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Feature
Why is the container of Halogen Cooking Pot made of glass? It seems very fragile.
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General
Is there any demonstration class for the Halogen Cooking Pot?
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