Frequently Asked Questions

Different types of milk, for example, UHT milk, semi-skimmed milk and whole milk, produce different frothing results. Adjust the amount of milk used accordingly. For instance, UHT milk forms more froth than other types of milk. To achieve the best frothing result, semi-skimmed milk is recommended.

Do not put other ingredients (e.g. coffee and sugar) into the jug or the excess sugar may lead to overheating. You may put these ingredients into a cup and pour in hot milk afterwards.

After you have poured the milk froth, please clean the residue in the jug as soon as possible.

Milk froth is sticky to the inside of the jug, leaving a foamy layer. Consequently, the heat will only burn the layer of residue, instead of warming the beverage properly. Please clean the jug each time you have made a jug of froth to avoid the foamy layer building up.

Open the lid and remove the magnetic mixer from the side of its holder. Clean the lid, the mixer, the basket as well as the jug with diluted detergent, warm water and a soft sponge/cloth. Clean the lid and mixer with lukewarm water. The jug of Electric Milk Frother - Induction Heating can be washed in a dishwasher.

Attention: Do not put the power base into the dishwasher or immerse it in water or other forms of liquid. Do not clean the appliance with inflammable detergents, abrasive cleaners, bleaching agents or sharp objects like metal scourers, or else the non-stick coating of the jug may be damaged.

It is probably because too much milk has been put into the jug. Make sure the amount of milk put into the jug does not exceed the maximum fill line.

Please contact the Customer Service & Repairs Centre if the problem remains unsolved.

"MAX MILK" represents the maximum volume of liquid that can be put in when making hot milk/hot beverages; "MAX FROTH" indicates the maximum volume of milk that can be used when frothing; "MIN" indicates the minimum amount of milk that has to be put in.

Yes, you can clean all the parts with water, but to varying degree:
- Clean with water and non-abrasive cleaners the lid, the magnetic whisk, the whisk holder, and the inside of the jug;
- Wipe with damp cloth the surface of the jug and the power base;
- Then, dry them all thoroughly.

Please never immerse the jug and the power base in water. Do not put any parts of the MIF-150 Electric Milk Frother in the dishwasher.