Frequently Asked Questions

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Can I use glass containers with the Foldable Jet Steamer? Are there any limitations when it comes to

Any containers with a heat resistance of 100°C or above can be put into the Foldable Jet Steamer as long as the dimensions are no more than 23 x 24 cm, such as containers made of glass, ceramics, metals, tin foil, silicone and plastic.
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How should I descale the water tank of the Foldable Jet Steamer?

Fill the water tank with diluted white vinegar (2 tsp of vinegar : 1 L of water) and steam for 20 minutes every 1-2 months to descale the tank. Unplug the appliance and pour out the diluted white vinegar. Fill the tank with water and steam for 10 minutes.
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How long can the Foldable Jet Steamer cook for after filling its water tank to the

A full tank will last for 1 hour of steaming.
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Is it OK to add tiers by stacking up additional steamer baskets?

We do not recommend stacking up additional steamer baskets to more than the default settings (JET-915: 2 levels/JET-920: 3 levels)
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Search: JET-920

Category: Food Steamer

Question Common

For: Foldable Jet Steamer

Question Common
General
Can I use glass containers with the Foldable Jet Steamer? Are there any limitations when it comes to
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General
How should I descale the water tank of the Foldable Jet Steamer?
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General
What is the best way to clean the Foldable Jet Steamer after cooking?
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Usage
How long can the Foldable Jet Steamer cook for after filling its water tank to the
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Usage
No steam is ejected after switching on the Foldable Jet Steamer. Why?
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Usage
Is it OK to add tiers by stacking up additional steamer baskets?
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