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General
How to clean/maintain the crystals photo-frame?
Simply clean the photo-frame with dry cotton towel or glasses cloth. Avoid the contact with cleansing detergents or chemicals.
Please keep the photo-frame from high temperature and chemicals.
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General
Why Cashmere scarves are always pricier than wool scarves on the market?
Cashmere is a luxury fibre comes from highland cashmere goats only. The scarcity of cashmere goats results in 0.2% of global animal fabric production, thus, Cashmere is as known as "soft gold" in the industry. Therefore, Cashmere costs much more expensive than another fabric materials including wool.
THE SPARKLE COLLECTION uses only 100% pure cashmere, which means our cashmere material is not mixing with other substance like wool or silk, and this makes every piece of the Black Starry Sky Crystal 100% Cashmere Scarf even more valuable.
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General
Where is the crystal from?
THE SPARKLE COLLECTION by German Pool uses the world-known crystal branded-manufacturer in Austria, and every crystals we used are produced in Austria under strict quality check.
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General
How is the crystals fixing on the photo-frame? Will it dropped down easily?
Invented and developed by the world-known R&D specialist, THE SPARKLE COLLECTION products' crystals are well embellished with professional adhesive technology and every piece of crystal is hand-crafted by experienced artisans with the technical tools to ensure the crystals are beautifully applied onto the product surface without coming off easily, and yet keeping its highest brilliance.
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General
Will the crystal on the scarf dropped down? Why?
Invented and developed by the world-known R&D specialist, THE SPARKLE COLLECTION products' crystals are well embellished with professional adhesive technology and every piece of crystal is hand-crafted by experienced artisans with the technical tools to ensure the crystals are beautifully applied onto the fabric surface without coming off easily, and yet keeping its highest brilliance.
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Feature
What is the base material of the Peony champagne glasses and coasters?
THE SPARKLE COLLECTION - Peony Series Champagne glasses and coaster sets are made with high quality hybided metal substance. Applying the advanced coloring and drying procedures, paints of the peonies are long-lasting.
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How to clean the cashmere scarf /chiffon silk scarf ?
Only dry clean with low heat. And please strictly follow the instructions on care label to avoid any potential damage to the product.
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Feature
How to match the champagne glasses as a set?
To match the peonies base of THE SPARKLE COLLECTION - Peony Series Champagne glass set, simply put both crystals on glass stems facing to you in parallel direction, and they are interlaced.
Purplish-blue crystal should be on the left while the Pink crystal on the right sysbolized the Chinese cultrue "Men on left; Women on right"
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How to match the coaster set as one?
Use of the colored crystals on THE SPARKLE COLLECTION - Peony Series coaster set as the matching tip, you can easily match them from left or from right side as long as the bottom left batch of leaves is placed next to the colored crystal.
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How to clean the champagne glasses and coaster set?
The glasses of the champagne glasses and surface of the coaster set can be cleaned by clear water or dry cleansing towel.
Avoid the contact of crystal and velvet base with water and chamicals.
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