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error
How can I maintain the Maifan stone coating of inner pot?
1. Please use a plastic or wooden spoon, do not use a metal spoon to avoid scratching the inner pot coating. 2. To preserve the stone coating, do not cut the food in the inner pot. 3. To avoid corrosion of the inner pot, do not pour vinegar or soy sauce into the inner pot.
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General
What is the best way to clean and maintain the Multifunctional Rice Cooker?
Power off and unplug the appliance. Detach the inner pot and clean it with water and detergent. Dry with a soft cloth.
Remove the detachable aluminium cover lid and rinse with water. Dry with a soft cloth.
Also remember to clean the steam outlet after use to prevent odour or malfunctioning.
Store the appliance in a dry place when not in use.
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General
Rice made by the Mini Rice Cooker is under-cooked/over-cooked. Why? What is the solution?
When too much water is used, the rice will become over-cooked. The rice may be under-cooked if insufficient water is added. The doneness of rice may also be affected if too much water scale is accumulated.
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Feature
Can this rice cooker be used to cook food items other than rice and congees?
Yes. Just use Steam mode, put on a steam rack, add water and cook for the appropriate time.
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Usage
How to use the built-in timer of the Multifunctional Rice Cooker?
Select the timer function, adjust time, and then start. Steps may slightly differ among models. Some models allow adjustments to the timer after setting. Refer to the respective manuals for details.
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Usage
How to operate the Mini Rice Cooker?
Add water into the main body with the measuring cup. Do not exceed the maximum water level. Put the food into the containers and place them into the main body. Plug in the rice cooker so that all indicators light up and flash for 0.5 second. Then, select the desired programme and set the cook time. Press "Enter" to start cooking.
Attention: Do not cover the containers with the lids during cooking.
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Usage
Why can’t I select the rice texture?
Rice texture selection is available under "Nutri-Cook" mode. Please check if the mode setting is correct.
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Usage
Why can’t I adjust the power off timer?
Nutri Cook, Quick Cook and Claypot modes have their preset durations for the best results, thus the off timer is disabled.
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Usage
The Multi-Functional Rice Cooker automatically starts even when I have not set the appliance. Is there a malfunction in the rice cooker?
No. This is caused by the rice cooker's memory function. After the power is cut off, the appliance will automatically continue with the previous programme if the power resumes within 2 hours.
If you wish to stop a cooking programme halfway, press the cancel button before switching off the power. Or else the rice cooker will automatically restart with the latest selected programme when reconnecting to power within 2 hours.
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Usage
The Keep Warm function of the Multifunctional Rice Cooker sometimes starts automatically while sometimes has to be activated manually. Why?
The Keep Warm function only starts automatically when cooking temperature is 75℃or above. If cooking temperature is lower than 75℃, the Keep Warm function will not automatically activate.
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Usage
How should I determine the appropriate cooking time for my desired rice texture?
With Nutri Cook, Claypot and Congee modes, and rice texture (Standard, Soft or
Firm) selection, simply choose the appropriate pre-set for the best results.
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Recipe
Can I adjust the cooking time? 
There is no need to set time for the rice cooker. Pour the rice and water into the rice cooker, close the lid, and press the cooking button to use it. No adjustment is required.
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