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General
I just received my product. Why is the water tank wet?
First time you open up the product, there is a chance there may be water stains or droplets in the water tank. The water droplets are clean distilled water left behind when the factory performed Quality Control testing on the product. Rest assured the product is brand new and not defective or refurbished.
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General
What kinds of fabrics can the UVC Steam Iron be used on?
UVC Steam Iron comes with 2 ironing modes: Steam Ironing and Dry Ironing; suitable to use on all kinds of fabrics like cotton, wool, silk, polymer, linen, denim and velvet, etc. Simply choose the most suitable way of ironing according to the characteristics of your fabric. The gadget is also handy for sterilizing bed sheets, pillows, towels, pet beds, and stuffed toys, etc.
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General
What is the temperature of the steam emitted by the Garment Steamer?
The steam emitted by the Garment Steamer can reach up to 160 °C, effectively killing germs. Before using, please check label on clothing to ensure that they can withstand the heat.
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General
How long can the steam of this Handheld Garment Steamer last?
The built-in water tank of the Handheld Garment Steamer can hold up to 130ml and release steam continuously for approx. 6-8 min. It is roughly enough to press 3 outfits in one go.
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Feature
How does the UVC Steam Iron eliminate bacteria?
The UVC Steam Iron has a built-in UVC sterilizing lighting in the water tank, effectively breaks down the DNA of micro-organisms, killing 99.99%* common bacteria including E. coli. Together with powerful hot steam jets, ironing and disinfecting garments can be done with one simple step.
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Usage
There are some noises when I use the Handheld Garment Steamer (IRH-112). How can I fix it?
Please refill the water into the water tank.
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Usage
How can I control the UVC sterilizing lighting?
After connecting to electricity, red light indicates the standby status. Press the power button for 3 seconds, UVC light turns on means sterilizing mode is activated for 1 minute. When returned to standby status, press the power button again. Flashing red light indicates the preheat mode (around 80 seconds); green light flashes when fully preheated. Now press power button once, green light indicates steam ironing mode; press again until green light flashes, indicating dry ironing mode. When in use, press power button anytime to switch between “Steam Ironing Mode” and “Dry Ironing Mode”. When in use, press power button twice until red light turns on, when the iron will stop heating and return to standby status.
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Usage
What should I do to iron the clothes properly with Handheld Garment Steamer (IRH-112)?
Hold the hem and iron the clothes vertically. You may switch to the high-strength mode for generating more steam. High-strength mode can generate 22g/ min steam. For eco-mode, Handheld Garment Steamer (IRH-112) can generate 13g/ min steam.
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Usage
What should I do to properly iron the clothes vertically?
Hold the hem and switch to steam mode to remove wrinkles by powerful hot steam. With steam power of 12g/min, UVC Steam Iron continuously lets out high-pressure steam with its steam jet technique, penetrating through the thickest and densest of fabrics.
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Usage
How long does it take to pre-heat Handheld Garment Steamer for ironing clothes?
Approximately 45 seconds. When the Steamer is connected to power, a blue indicator light at the clip soleplate trigger will light up, signaling that the Steamer is pre-heating. Please start ironing only when the Steamer is fully heated. If pre-heat time is insufficient, water may drip from the soleplate.
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Usage
Can Handheld Garment Steamer be used when rotated 180°?
Handheld Garment Steamer cannot be used upside down since the pump will not be able to draw water.
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Usage
I cannot get the Garment Steamer to completely flatten and remove wrinkles from my clothing. How should I fix it?
Straighten and pull the clothing for a bit to create tension. Discharge steam repeatedly to the area in question while pressing with the Garment Steamer at the same time.
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Safty
Can I put the USB Portable Travel Iron into my check-in baggage when I am traveling by plane?
No. Due to the built-in lithium battery in the USB Portable Travel Iron, most airlines now require electronic products with built-in lithium batteries to be stored only in cabin baggage.
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