Frequently Asked Questions

Category: European Series Range Hood

Question	Common
Feature Is it necessary to use activated carbon in DESIGNER Series of the European Series Range Hood? Customers do need not to use activated carbon in Hong Kong. Or else the performance of range hood will be affected. European customers have to use activated carbon in most cases since oil hoses are not connected to the range hoods. Know More
Technical Why is the DESIGNER Series of the European Series Range Hood showing error codes "F" and "A"? "F" indicates that the aluminium oil strainer is filthy. Long press the light button (the leftmost button) for 5 second after cleaning to eliminate the error code. "A" means the activated carbon need to be replaced. Long press the light button (the leftmost button) for 5 second after replacement to eliminate the error code. Know More
Usage The performance of my Range Hood does not seem to be very satisfactory. Why and how can I improve it Your Range Hood may have been installed at a position that is too high or distant from the source of fumes. Contact a licensed technician to re-position it. Know More

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