Question | Common |
What is the recommended height for Range Hood installation?
|
|
How to reduce oil leakage of my Range Hood?
|
|
How to remove tape stain on my Range Hood?
|
|
Can all German Pool products utilize Smart Connect function?
|
|
Why does one of the fan stop after turnning on both fans?
|
|
How come there isn't much oil inside the oil collection cups? Does it mean that greasy fumes are not
|
|
Why is there sounds come out from the Range Hood?
|
|
The light is on but the fan/motor is not running. Why?
|
|
There is vibration in the Range Hood. What is going on?
|
|
Why do I find no oil in the oil collection cups but on the edges of the Range Hood panel?
|
|
There is air return of the range hood. Why?
|
|
Why does the Tornado Series require a 6-inch hose but not the Ultra (RHM) Series?
|
|
The Range Hood or its light does not turn on after I switch on the power, what should I do?
|
|
Why does my range hood operate at one speed and not at another?
|
|
If the range hood cannot be switched on, does the directional current plate affect the operation?
|
|
The timer for the infrared sensor is set at 60 seconds, can I adjust the timer?
|
|
Can I adjust the Automated Thermal Activation Timer at SMART SENSE Range Hood?
|
|
Can I adjust the Automated Heated Cleaning Timer at SMART SENSE Range Hood?
|
|
Where can I find the serial number and model of my Range Hood?
|
|
The performance of my Range Hood does not seem to be very satisfactory. Why and how can I improve it
|
|
Why do the plastic oil collection cups get softened so frequently?
|
|
Is it necessary to pair up Smart Connect appliances every time before use?
|
|
Why did Smart Connect Indicator Light on range hood turn from red to blue?
|
|
Why did Smart Connect Indicator Light on range hood blink in blue?
|
|
How to reactivate Smart Connect?
|
If you have other questions, please leave us the details below. We will update 'Frequently Asked Questions' as soon as possible. Please fill in the Customer Feedback Form if you have other complaints/opinions.