Frequently Asked Questions

helpWhat is the best way to descale the Stackable Steam Hotpot Cooker?

Category: Hotpot Cooker
General
Importance: star_ratestar_ratestar_ratestar_ratestar_rate
Difficulty: star_ratestar_ratestar_ratestar_rate
Answer:

1. Mix descaling agent with water in a 1:20 ratio (total volume: ~500 ml). Pour the solution into the water tank (or pour water into the water tank first and then add an appropriate amount of descaling agent).

2. Press the “Descale” button. When the LED indicator lights up, the screen will display “00:30” as the descaling duration (value not adjustable). The descaling procedure will begin. The steamer will automatically return to standby mode when des

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