Frequently Asked Questions

helpMy Halogen Cooking Pot is out of order. What should I do?

Category: Halogen Cooking Pot
Importance: star_ratestar_ratestar_ratestar_rate
Difficulty: star_ratestar_ratestar_rate

Please check if the plug is secured and whether the lid is properly closed. If it is confirmed that the Halogen Pot is out of order, please bring the unit to the Repairs & Customer Service Centre. Free inspection and repair service will be provided within the warranty period. Parts for replacement will be charged after the warranty period has expired.

Attention: It is unnecessary to bring the glass container along with the unit body for inspection or repair if the glass container

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