FAQ
Why is the display monitor of Induction Cooker showing error codes?
Click "Know More" to know more about error codes.
Click "Know More" to know more about error codes.
Why can't both hobs of the Induction Cooker be set at high heat at the same time?
Power is automatically distributed between the 2 hobs.
Power is automatically distributed between the 2 hobs.
Why does the Induction Cooker show code “HH”?
It means the power is adjusted to the highest.
It means the power is adjusted to the highest.
Why does Induction Cooker keep beeping?
Check whether the pan is suitable for induction cooking and positioned properly.
Check whether the pan is suitable for induction cooking and positioned properly.
Is there any particular cookware recommended for Induction cooker?
Metal, ferromagnetic stainless steel and cast iron cookware.
Metal, ferromagnetic stainless steel and cast iron cookware.
How to remove the grease and stain on my Induction/Infrared Electric Ceramic Cooker?
Remove stains by wiping the surface with polishing wax and a dry cloth.
Remove stains by wiping the surface with polishing wax and a dry cloth.
Induction Cooker stops heating during normal operation. Why?
The temperature of Induction Cooker is too high.
The temperature of Induction Cooker is too high.
Why does the cooker not work when using cookware indicated “induction cooking available”?
You may try other appropriate cookware.
You may try other appropriate cookware.
What should I do when the buttons of Induction/Ceramic Cooker don't respond to my push?
Please touch the buttons using the pulp of your finger instead of fingertip.
Please touch the buttons using the pulp of your finger instead of fingertip.
Does it take a long time for the induction cooker to heat up?
No. It only takes 15 minutes to heat oil up to 220°C.
No. It only takes 15 minutes to heat oil up to 220°C.