FAQ
What is the best way to install the Detachable Metal Rail of the Portable Bothroom Heater?
Insert the ends of the metal rail into the slots located on the two sides of the air vent, then pull gently while wriggling until it is securely fixed. Gently push while wriggling the metal rail to detach it.
Insert the ends of the metal rail into the slots located on the two sides of the air vent, then pull gently while wriggling until it is securely fixed. Gently push while wriggling the metal rail to detach it.
Is there anything I have to pay attention to when installing the Portable Bathroom Heater on the wall?
Drill two 6 mm-holes (29 mm in depth) on the wall. The distance between them should be 74 mm. Insert the screw plugs into the holes. Then, insert the screws through the wall hook and then the screw plugs. Tighten the screws. Finally, attach the appliance onto the hook. If you would like to have your bathroom heater be installed by a technician, please contact our customer service team. Attention: The power cord of the Portable Bathroom Heater cannot be extended.
Drill two 6 mm-holes (29 mm in depth) on the wall. The distance between them should be 74 mm. Insert the screw plugs into the holes. Then, insert the screws through the wall hook and then the screw plugs. Tighten the screws. Finally, attach the appliance onto the hook. If you would like to have your bathroom heater be installed by a technician, please contact our customer service team. Attention: The power cord of the Portable Bathroom Heater cannot be extended.
What is the best way to clean and maintain the Portable Bathroom Heater?
Wipe the surface with a soft cloth. If the surface is too dirty, wipe with a mixture of water below 50°C and neutral detergent. Let it air-dry. Attention: Do not clean the appliance with chemicals such as petrol, thinner and diluents or the surface can be blemished.
Wipe the surface with a soft cloth. If the surface is too dirty, wipe with a mixture of water below 50°C and neutral detergent. Let it air-dry. Attention: Do not clean the appliance with chemicals such as petrol, thinner and diluents or the surface can be blemished.
Why does the heater go on and off?
When the appliance is tilted, the switch will pop out and cut off electricity connection for safety.
When the appliance is tilted, the switch will pop out and cut off electricity connection for safety.
How long is the cord of the Portable Bathroom Heater?
The cord is 160cm long. The Heater also comes with a IR remote control, so it's easy to place and operate in most locations.
The cord is 160cm long. The Heater also comes with a IR remote control, so it's easy to place and operate in most locations.
Is there anything I have to pay attention to when storing the Portable Bathroom Heater?
Make sure the appliance has cooled down and dried properly before packing it for storage. Activate the cooling fan for 1-3 minutes to cool down the heater before powering off. Store it in a dry and ventilated place.
Make sure the appliance has cooled down and dried properly before packing it for storage. Activate the cooling fan for 1-3 minutes to cool down the heater before powering off. Store it in a dry and ventilated place.
What is IP23 rating?
IP23 means protection against objects with diameter larger than 12.5 mm and spraying water.
IP23 means protection against objects with diameter larger than 12.5 mm and spraying water.
Why does the heater stop operation?
If the heater has been in operation for long hours, or when tipover or overheating occurs, it may stop operation.
If the heater has been in operation for long hours, or when tipover or overheating occurs, it may stop operation.
Does the dust-proof filter of the Bathroom Heater need to be replaced?
No need. Just take it out when dust accumulates, brush clean and install it back.
No need. Just take it out when dust accumulates, brush clean and install it back.
Is the Bathroom Heater capable of sanitising towels or small garments?
The Bathroom Heater can blow dry towels with its heat outlet. Dryer fabrics make it harder for germs and moulds to grow and for odours to develop, thus inhibiting microbial growth.
The Bathroom Heater can blow dry towels with its heat outlet. Dryer fabrics make it harder for germs and moulds to grow and for odours to develop, thus inhibiting microbial growth.
What is the maximum time the heater can operate?
It is safe to operate for a long period of time. However, do not leave it unattended.
It is safe to operate for a long period of time. However, do not leave it unattended.
What is the best way to clean and maintain the heater?
Wipe the surface with a soft cloth.
Wipe the surface with a soft cloth.
Can this heater run standalone, without a power connection?
No. You need a power supply from an outlet.
No. You need a power supply from an outlet.