German Pool

Question	Common
Safty What is the maximum time the heater can operate? It is safe to operate this product continuously for a long period of time. However, do not turn it on for a long time if it is unattended. Also, do not expose young children directly to the airflow outlet for an extended time. Know More
General What is the best way to clean and maintain the heater? Wipe the surface with a soft cloth. If the surface is too dirty, wipe with a mixture of water below 50°C and neutral detergent. Let it air-dry. Attention: Do not clean the appliance with chemicals such as petrol, thinner and diluents or the surface can be blemished. Know More
Usage Can this heater run standalone, without a power connection? No. You need a power supply from an outlet. Know More

Question	Common
Feature What does the mode with a snowflake icon do? This is the Anti-frost Mode, represented by a snowflake icon. Room temperature is maintained at 7°C to avoid freezing, without warming up the room. Anti-frost Mode is recommended to users who opt to mainly thick clothes to keep warm in cold time. Know More
Feature What does the mode with a 4-bladed fan icon do? This is the Fan Mode, represented by a 4-bladed fan icon. The fan operates and delivers regular breeze to facilitate airflow. Know More
Safty There is a clicking sound coming from the inside of the Tower Fan Heater when I move it. Why is that? Tower Fan Heater is equipped with a tip-over safety switch, which constantly uses a level to measure the angle of the Heater from the floor. What you have heard is possibly the sound of the level working, instead of an unsecure component. It is normal and does not require repair. Know More

Frequently Asked Questions