Frequently Asked Questions

Submit

Is there any particular cookware recommended for ceramic cooker?

Any cookware with a flat base will do as long as it is heat resistant.
play_arrowKnow More

When my Ceramic Cooker (GID-AS28T) operates, the heating ring goes off and goes on again repeatedly. Is the heating element out of order?

This is a normal phenomenon. The heating ring goes off when the desired cooking temperature is reached. Once the temperature drops below the set temperature, the heating ring will turn on again automatically.
play_arrowKnow More

Category: Ceramic cooker

Question Common
General
Can I cook directly on the cooktop surface?
star_ratestar_ratestar_ratestar_ratestar_rate
General
Is there any particular cookware recommended for ceramic cooker?
star_ratestar_ratestar_ratestar_rate
General
Can I heat pots and pans with the ceramic cooker for long periods?
star_ratestar_ratestar_ratestar_rate
General
Can I unplug the product immediately after use?
star_ratestar_ratestar_ratestar_rate
General
What sizes of pots and pans can be used with the free-standing ceramic cookers?
star_ratestar_ratestar_rate
Technical
When my Ceramic Cooker (GID-AS28T) operates, the heating ring goes off and goes on again repeatedly. Is the heating element out of order?
star_ratestar_ratestar_rate

Can't Find the Answers you Need?

If you have other questions, please leave us the details below. We will update 'Frequently Asked Questions' as soon as possible. Please fill in the Customer Feedback Form if you have other complaints/opinions.

Top